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Support SAP Basis administration tasks
• SAP Netweaver Enterprise Portal Systems Administration, including systems installation, configuration, and troubleshooting
• Configuration, security and management of Enterprise Portal
• Support the application teams in troubleshooting of problems in SAP Java development and production systems
• Support SAP XI and IBM MQ messaging infrastructure
• Daily monitoring of System Performance
• Daily monitoring and investigation of the System Log for unusual activities/errors/warnings.
• Application of Support Packages as agreed to by the organization's business stakeholders
• Client copies and/or refreshes as agreed to by the organization's business stakeholders
• Troubleshooting analysis of application problems within the Functional and Development streams
• Application of Java kernel upgrades
• Serve as liaison to software vendors
• Maintain current and accurate documentation of systems configuration and operational processes
• Participate in the On Call rotation in support of development and production systems
• Follow ITIL processes for incident management, change management and problem management
• Compliance with ISO 20000 and ISO 27001 standard processes
Specific Requirements:
• 5 – 7 years relevant experience as a SAP Basis Netweaver Administrator in managing SAP Production systems
• Familiarity with SAP Basis tasks in AIX environment is required
• SAP Netweaver system administration certification is a plus
• Good understanding of the SAP Enterprise Portal, NWDI framework and SAP web systems is required
• Familiarity with Wily Introscope in root cause analysis of SAP EP systems is a plus
• Familiarity with Open Text IXOS is a plus
• Familiarity with SAP XI messaging infrastructure is a plus
• Relevant experience in use of ITIL processes
• Relevant experience for SOX control compliance of critical financial systems
• Effective interpersonal and communication skills
• Willingness to work on flexible working hours including weekends
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