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Primary mandatory Skill (Technical Skill) as per the current support
JD:- Hands-on Cisco Routing and Switching, Cisco ACI.
General duties as Network Admin would be
Set-up and decommissioning of VLANs
Troubleshooting of end-user Network related issues.
Coordinating with ISPs and TSPs for raising tickets and driving resolutions.
Coordinating with OEMs for raising TAC cases and follow-up.
Configuration and use of network monitoring tools
Configuration of Cisco (Nexus) 5k and 7k Series Switches
Using ticketing tools such as Service Now.
Good understanding of ITIL Incident and Change Management Processes.
Document processes and SOPs
Technical Skills:
Minimum 8 years experience being part of a network support team, as a network administrator, managing a medium to large size enterprise network.
CCNA certified at least. CCNP will be considered favorably.
Good understanding and hands on experience on layer 2 devices, Vlan trunking, STP, Nexus Switches (2k, 5k, 7k and 9k).
Good Understanding of technologies like fabric path, vPC, vDC .
Should have Strong Knowledge of Routing and switching technologies.
Excellent spoken and written English to be able to independently work with the customer.
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