Business Analyst

 Business Analyst:
The Business Analyst is responsible for a full range of activities which ensure the operational effectiveness and excellence of the SAMSUNG service department. The Business Analyst will design and document workflow and make appropriate recommendations that will positively impact operational effectiveness. The Business Analyst will track and analyze business unit trends and make appropriate recommendations that will positively impact the various service processes.
 
Skills:
Proven success in the following job competencies:
- Analysis and Reporting
- Business Planning and Management
- Communication and Presentation
- Customer Focus and Relationship Building
- Champion for Change
- Influencing
- Information and Technology Proficiency
- Leadership
- Problem Solving and Decision Making
- Technical Industry and/or Profession Expertise