Software Engineering Manager - GBF

Job Description Software Engineering Manager Job title Digital: Group Business Functions: Software Engineering Manager
Reports to (job)
Senior Technical Delivery Manager, GBF Business Unit Digital, Corporate Units Team Group Business Functions Location India - Bangalore Job Dimensions Responsible for engineering team for Group Business Functions Hours Full time Direct Reports 3 Benefit Band D Number of dotted Direct Reports: 0 Why BT? Our mission is to break down today's barriers to release tomorrow's potential. Join us today and remove yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we've got big ambitions for our colleagues and the organisation's future crude our vision is that inclusion and accessibility drive every conversation and decision we make. We want our workforce to represent the communities and customers we serve because a diverse business is better. We value every colleague, their diversity, and the contribution that they make. When we say you're welcome at BT, we mean it.

Secondly, the one thing the pandemic has taught us is that a lot of currents and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team's deliverables and needs, when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you'll have the chance to discuss smart working and how it might work for the job you are applying for.


Why BT Digital (Corporate Units) BT's Corporate Unit Digital team is at the forefront of driving a complete re-invention of our colleague experience into a more human-centric AI-driven cloud native products.

Our ambitious initiatives include digitising our colleague's journeys with the new AI-powered product driving productivity and shifting the mindset of our colleagues to think digital so that they can provide a Digital experience to our end customers.

We're looking for energetic professionals with good design skills to build products and vision maps in the GBF space, covering Property & Facility Services, Corporate Affairs and Legal domains

We believe in empowering our digital superheroes to work autonomously as teams, and to rapidly learn and develop the best routes and techniques to creating customer value. We're founded on the core idea that we continuously 'build, measure, and learn' which allows us to deliver on our purpose: to drive digital thinking and expertise so that together we can create the best experiences that enhance our customers' lives.

In this role, you will be a part of a high performing team responsible for E2E delivery of the development, project leadership, quality, and timely delivery of the GBF projects. Business liaison, Finances, Change Management and cross-functional development will fall within the ambit of your responsibilities.

We've got something really special here, something we're all incredibly proud to be part of. Every day we have the chance to positively impact the lives of the millions of customers that engage with us. To bring them close to the things that matter most to them. This is your chance to join us on our ground breaking journey.



Why this Job Matters The purpose of the role is to interact with stakeholders on a regular basis, manage scope of projects from inception to closure. Define, develop and manage implementation schedules and project budgets.
Delivering quality digital features and solutions for our customers is at the heart of everything we do. As a Software Engineering Manager you will be a single point of contact responsible for planning and delivering the changes across the board. Provide functional and technical design capability to meet both the customer and business needs whilst matching expectations for ROI, quality, reliability and speed to market. What I'll be doing your accountabilities Skills required for the job

• Use Agile methodologies to maintain a strong focus on delivery priorities, holding others to account for

delivery, and swiftly responding to changing requirements.

• Ensuring delivery processes are efficient and cost effective.
• Lead and develop high performing teams to build knowledge, capacity and capability within teams, promoting a culture of continuous improvement.
• Ensuring the team and thir parties are delivering to configuration, development, engineering , testing and methodology standards.
• Gather and report detailed performance data against key indicators, to generate actionable improvements

to the quality of service offered.

• Keep up-to-date with latest technology, software development technologies and methodologies
• Promote resilience and responsiveness in the organisation by being open and honest about challenges, and the actions required to address unexpected developments.
• Identify, manage and seek to resolve technical risks and issues against business requirements.
• Proactively drive innovation, with new ideas and options made available by new technology and process.

• Expertise in identifying key business objectives and provide solution recommendations while performing business proves and management consulting analysis.
• Extensive background in delivering complex projects throughout the application e2e lifecycle.
• Proven experience in identifying, evaluating, and developing effective procedures and systems requirements that meet business requirements.
• Expert in Project planning and progress monitoring, including budget control and milestone control.
• Creative problem solver, able to build contingency plans and handle stressful situation with professionalism.
• Experience in Reporting and Analytics Strategy.
• Expert in both SDLC & Agile methodologies.
• Experience in working with Agile tools like JIRA, Confluence etc.

Desirable Skills:
Flutter, Adobe Enterpise Manager
Low code, (Outsystems, Mendix, Power Platform)
System Integration (SOAP, Restful) Connected leaders behaviours Experience you would be expected to have

• Change Agent
• Solution Focused Achiever
• Collaborative Partner
• Customer Champion

• Excellent requirements analysis and design skills
• Experience of Agile (or agile / waterfall hybrid) development practices and techniques
• Excellent technical writing, presentation and communication skills
• Mentoring and people development
• Good planning and time-management skills
• Experience of working to tight deadlines in a technical environment
• Ability to manage changing business and technical requirements in highly dynamic project environments
• In-depth experience of both high level and detailed business process models
• Experience of digital business analysis for customer focused digital services such as web, mobile, eCommerce and eBusiness
• Relationship management of both internal and external customers
• Experience of working with teams based across multiple time zones
• Experience in the use of corporate wikis and work collaboration tools such as Confluence and JIRA

Key decisions

• Requirement scoping
• Planning projects, budgets and timelines
• Technology selection