AIOps/DigiOps tools SME

 JD:-

Location-Bengaluru/Chennai/HYD/Pune/Mumbai/Noida

Key ResponsibilitieZ

•         Lead a team of IT tool experts to unearth specific AIOps/DigiOps and Service management problem areas

•         Lead and conduct deep-dive AIOps/DigiOps IT tools assessments for customer engagements

•         Lead and engage with customer teams to gather AIOps/DigiOps IT tool requirements and prioritization of the same

•         Lead solution development for prioritized AIOps/DigiOps IT tool requirements

•         Lead the development of business case for AIOps/DigiOps IT tool implementation initiatives

•         Lead the discussions with customer senior stakeholders on AIOps/DigiOps IT tool implementation initiatives

Experience – Essential

•         Exposure on AIOps/DigiOps tools, ITSM ticketing (such as ServiceNow, BMC Remedy), IT Monitoring, Reporting, Customer Experience, Automation and IT Operations tools

•         Experienced in ITSM, ITOM, Monitoring tool comparisons

•         Experienced in IT tool implementations

Kindly Revert with the details:-
 
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