Job Description
JOB Description
Business Intelligence Support
Overall Experience: 8Years
Business Intelligence and ETL support: 3 + Years
Location: Manyata Tech Park, Bengaluru
Role: Senior Solution Engineer.
Summary of Qualifications (Knowledge & Skill Areas)
- 3 + years' experience in Business Intelligence and ETL support for production Support.
- Manage daily data load to the production.
- Works with internal and external customers and IT partners to develop and analyze business intelligence needs.
- May perform analysis for a wide range of requests using data in different formats and from various platforms.
- Explores the data and discovers patterns, meaningful relationships, anomalies and trends.
- Evaluates internal and external customers' needs and abilities in order to provide appropriate solutions.
- May determine and analyze commonly used queries and reports.
- Researches business problems and assists in the creation of models that help analyze these problems.
- Good understanding on production Big data support and the ETL supports.
- Should have excellent communication and customer facing skills.
- Good analytical and problem solving skills.
Demonstrated Experience
- 2+ yrs. experience in production support working in 24 X7.
- SQL experience
- Linux experience
- Talend experience is needed
- Big data experience is needed
- Working knowledge in JIRA
- Should have worked on ITIL processes/projects.
- Understanding of change management
- Understanding of Incident management
- Collect test metrics & analyzing trends and ensure KPI's are met
Soft skills
- Strong team player with excellent communication skills
- The ability to build strong relationships with the business users and work alongside them effectively
Qualification
Bachelor of Engineering / Graduation in computer discipline.
