Business Analyst, P&C Insurance
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BA, P&C Insurance Mandatory
The Business Analyst (Information Technology) will act as a liaison between business and Development team (IT). He/She will be responsible for conducting general IT business analysis, requirement gathering, gap analysis and other cost/benefits analysis in order to align information technology solutions with Insurance business delivery initiatives.
Responsibilities
• Be the primary point of contact for assigned pursuits to work with the sales team for developing strategies, collateral and solutions that meet the business needs of clients
• Must have good understanding of the various claims and Policy related data elements and how the various types of transactions are processed
• Should be able to profile and analyze data using SQL and identify data anomalies
• Create business requirements, specifications and other documents in support of projects
• Responsible for proactively generating and compiling reports based on his/her findings, complete with recommended improvements to or new requirements for business processes and operational procedures
• Serve as a liaison between the business and IT (Dev team) to provide functional and technical solutions that meet user needs
• Perform business analysis and translate business requirements to functional specifications and manage changes to those specifications
• Strong analytical skills necessary to work with functional users for requirements gathering, documentation and change management
• Ability to work effectively in a culturally diverse work group including business, vendor and other IT stakeholders
• Assist with the communication between the business unit(s) and IT from initial requirements to final implementation, as well as with business process redesign and documentation, as required, for new technology
• Possess expert knowledge of the business unit(s) they are supporting, understand IT systems and capabilities
• Research, document and analyze data in support of business functions, process knowledge, and systems requirements
• Provide end-user support and troubleshoot production systems utilizing strong technical and problem-solving skills. Comfortable with writing and executing SQL statements on production systems.
Qualifications
Minimum qualifications
• Bachelors/Masters degree in Business and/or Information Systems or equivalent work experience
• 3-4 years of overall experience as a business analyst working in IT in a Distribution Center environment
• Excellent requirement gathering and business analysis skills
• Well versed with BA processes and methodologies such as Use Case, UML along with Microsoft Office: Excel, Word, PowerPoint, Project, and Visio
• Excellent oral and written communications skills
Preferred qualifications
• Experience in P&C Insurance (Property and Casualty)
• Demonstrated business and organizational acumen of disciplines and client function (Distribution Center Operations)
• Good exposure to SDLC model
• Experience in supporting end-users and technical teams
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit
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