Job Description :-
Requirements:
- Must have current experience deploying Office 365 multi-tenant to customers of varying size
- Analyze, develop and communicate key Onboarding process and technology improvement feedback for Office 365 Onboarding and entire deployment cycle.
- Data Driven: strong data analysis skills taking pride in making data-driven decisions while defining and building the necessary tools to gather, track and measure key business data points.
- Ability to identify and scope programs and guide supporting business case development and management approach
- Can scope out a simple or semi-complex project based on business requirements and achievable benefits
- Can create a semi-complex project plan and Statement-of-Work
- Can lead a semi-complex project to completion on-time and on-budget;
- Able to effectively facilitate meetings with project sponsors;
- Evaluate, design, and implement enterprise IT-based business solutions, often working on-site to help customers deploy their solutions
- Have strong client satisfaction awareness;
- Can lead technology decisions and facilitate and articulate alternatives and direction to Senior IT and Business Management;
- Strong Project Management Skills
- Develop, foster and maintain effective customer and partner relationships maintaining CSAT
- Develop foster and maintain effective working relationships with engineering, marketing, Enterprise Services\Support and field sales and partner teams to deliver key business metrics
- Be recognized as an Office 365 onboarding subject matter expert
- Demonstrated ability to lead, manage, build and deliver customer and partner business results thru an engineering or professional services team
- Strong technical leadership, relationship building to create, reinforce, motivate and guide customers and partners
- Strong problem solving ability ranging from conceptualization to implementation
- Collaboration: exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities
- Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs
- Strong communication skills to effectively drive recommendations and land priorities across multiple stakeholders.
- Must be comfortable with ambiguity while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity
