Transaction Banking- Digital Payments Product Management – Associate – Bengaluru

The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, Global Markets and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. The firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Bangalore, Hong Kong and other major financial centers around the world.

Platform Solutions Description

In Platform Solutions (PS), we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations, and risk management:

• Transaction Banking, a cash management and payments platform for clients building a corporate treasury system
• Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers
• Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers
• ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds

Transaction Banking Digital Payments Product Analyst/Associate 

The Product Associate is tasked with delivering the most advanced product and service engagements and also managing teams developing product ecosystems within a program of work. The Product Associate is responsible for developing the engagement strategy and successfully executing it across their business, ensuring smooth overall product development.

They play a strategic role in the global life cycle management of the businesses’ product vision, roadmap, and execution for the overall product segment, and embody the voice of the customer. They have a user-centric focus and partner closely with UX and technology leads to define and create the overall product strategy, document requirements for design and engineering partners, delivery and go-to-market plan that aligns with business goals. 

The Role:

We are looking for a digitally savvy Product Associate to deliver digital payment capabilities for our global customers, internal service and operations teams on web portals. The Digital Payments Product Associate works in close partnership with other global product managers, engineers, design, client service, implementations and operations. The Product Associate leads innovation in digital payment space, supporting strategy definition and ensuring smooth overall execution.

Responsibilities include:

• Execute against global payments product strategy to buildout our digital offering to clients
• Deliver best-in-class digital features to support payment lifecycle management by end users
• Work as the unifying element between business, design, engineering and operations to execute the product strategy
• Document clear user stories and acceptance criteria to inform and guide user interface design, technology development, and testing resources
• Identify and communicate opportunity for efficiencies or growth within the product as they arise
• Focus on risk controls and call out threats to product as they arise
• Understand product development methodologies and strategies needed to fulfill delivery
• Validate digital payment features post-launch
• Communicate within the team and to internal stakeholders about digital payments product roadmap, capabilities, and client offering
• Train internal stakeholders on digital payment features

Ideal candidate has:

• Experience as a digital product manager, business analyst, or as payments product manager
• Experience writing user stories in JIRA
• Experience with Confluence, MS Office suite (Word, Excel, Power Point)
• Experience in balancing customer’s outcomes, business needs, technical feasibility and delivery given constrained resources and timeline
• Inclusive Culture: Considerate to the cultural differences of team and a diverse user-base

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 1 year of experience in digital product management, payments product management or business analysis.

Preferred Qualifications:

• Bachelor’s Degree in Product Management, Computer Science, Engineering, or related fields
• At least 3 years of experience working with digital products or payment products
• At least 3 years of experience in Agile and waterfall SDLC with exposure or understanding of full stack development, End to End testing, and post launch validations
• MBA or Master’s degree
• Certifications or hands on experience with agile or other relevant product development methodologies

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. 

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. 

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: 

Please note that our firm has adopted a COVID-19 vaccination requirement for employees who work onsite at any of our U.S. locations to safeguard the health and well-being of all our employees and others who enter our U.S. offices. This role requires the employee to be able to work on-site. As a condition of employment, employees working on-site at any of our U.S. locations are required to be fully vaccinated for COVID-19, and to have either had COVID-19 or received a booster dose if eligible under Centers for Disease Prevention and Control (CDC) guidance, unless prohibited by applicable federal, state, or local law.

 Applicants who wish to request for a medical or religious accommodation, or any other accommodation required under applicable law, can do so later in the process. Please note that accommodations are not guaranteed and are decided on a case by case basis.

© The Goldman Sachs Group, Inc., 2024. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity.

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