Job Location: Mumbai
Experience: 2-5 Years
Roles & Responsibilities
Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staff members
Skill Profile
In-depth knowledge of hardware and software
Up-to-date knowledge of the latest IT and software trends
Strong customer service ethos
Ability to work well with people
Strong communications skills
Excellent organisational skills.
