Technical skills (Required - Mandatory)
- Should have strong experience in SCCM 2007 & 2012 / version 1802,1806,1810,1902, 1910.
- Experience in design and installation of Microsoft System Configuration Manager.
- Experience in Tire 3 systems management with multiple SCCM hierarchy and Domains
- In-depth knowledge of SCCM client installation, software distribution, patch management, and other SCCM issues.
- Hands-on experience in upgrading the SCCM environment.
- Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
- Experience in deploying, troubleshooting, and managing Bit locker encryption on Windows devices
- SCCM knowledge and experience
- Experience in supporting Windows Servers and Administration
- Custom reporting and SSR reporting
- Hands-on experience in WSUS server and its administration
- Experience in PowerShell and automation
Technical skills (Required - Nice to have)
-
- Good Knowledge on Windows 2008 R2/2012/2016/2019
- Able to use SCCM Collection to push the packages, patches
- Troubleshooting skills with Windows Servers, SCCM
- Good scripting knowledge using PowerShell, CLI
- Understanding of VMWare virtualization technologies
Language skills needed
English
People skills
- Good Team Player,
- Good Attitude,
- Leadership skills
- Proactive problem solving
- The ability to be supportive and motivate others.
- Good communication skills
- Active listening skills
Soft skills
- Experience in running operations with ITIL processes / ITIL certified.
- Excellent Analytical and troubleshooting skill.
- Excellent in Verbal, written communication.
- Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
- Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands.
- Experienced in running operations following ITIL processes.
- Experienced in writing RFPs solutions and presentations during client visits.
Area of responsibilities
Skill Level
- Data Centre Managements and should be ready to support during business hours and on-call support.
- Experience in design and installation of Microsoft System Configuration Manager.
- Automate the manual work using powershell
- Troubleshoot and fix McAfee Agent, Network related and Vulnerability issues.
- Responsible for Monthly MS Windows OS Patch testing and share the feedback.
- Server Performance issue and Performance monitor enabling.
- Drive Problem Management activities for RCA analysis and preventive actions
- Create and publish knowledge base articles and contribute to knowledge management activities in the service.
Expert
