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JD of Desktop Engineer
Roles and Responsibilities
Install desktop OS, messaging client, applications such as Office Suite, Adobe Acrobat, WinZip, as per software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCs
Maintain inventory of spares at DBSIN Locations. Spares to be used or issued on need basis after approval from concerned IT SPOC.
Configure desktop and laptop as per the desktop/laptop standardization policies
Configuration of printers, data card, scanners etc.
Configuration of internet settings and proxy settings
Configuration of mail clients and troubleshooting mail client related issues
Troubleshoot and resolve desktop / laptop OS issues
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