Soft and Communication Skills:
- Excellent written and verbal English communication skills, including high calibre presentation skills.
- Ability to communicate effectively with both technical and non-technical audiences verbally and in writing.
- Ability to interact and work with the people from different culture and countries
- Excellent in Communication, especially listening skills, understanding customer requirements.
- Quick learning, Pro-activeness, Flexibility, and Strong team player
- Strong work ethic focused on providing excellent customer service.
- Accountable, determined, diligent and focused
Primary Skills:
- ColdFusion 10 or above
- MS-SQL
- Javascript/JQuery
- HTML
Programming / mark-up languages
Skill level
CFML / CFSCRIPT
Proficient
SQL
Proficient
HTML / HTML5
Proficient
CSS 2.0 / CSS 3.0
Proficient
Java (similar to Oracle Certified Associate Java Programmer or higher)
Proficient
JavaScript / ECMA Script
Proficient
XML including XPATH
Proficient
XSLT
Proficient
JavaScript libraries
Skill level
CKEditor
Proficient
jQuery / jQuery UI
Proficient
Bootstrap
Proficient
Chart.js
Proficient
Angular.js
Proficient
Java libraries
Skill level
Apache FOP
Proficient
Application frameworks
Skill level
Fusebox Framework v5
Proficient
ColdBox MVC Framework
Proficient
Protocols
Skill level
LDAP
Proficient
Server software
Skill level
ColdFusion 10 / 11
Expert
MS Internet Information Server (IIS)
Proficient
MS SQL Server
Proficient
MySQL
Proficient
Application server monitoring software
Skill level
Fusion Reactor
Proficient
Server-side components
Skill level
Ghostscript
Proficient
Elasticsearch
Proficient
Additional web technologies
Skill level
Ajax
Proficient
JSON
Proficient
Addition Skills:
-
Should have Application Development and Application Maintenance background.
- Able to design and develop solutions based on requirements from customer.
- Should have good analytical and troubleshooting skills.
- Understanding of SLAs and experience in Handling Incident and Service Requests tickets within SLA timelines.
- Good communication skills (English Speaking/Writing).
- Proactive in solving issues and informing Customer and Cluster Leads about any potential issues foreseen.
- Good application development skills with understanding of SDLC cycle.
- Should be able to come up with Service Improvements for the application he/she is supporting.
- Good requirement management, testing and debugging skills.
- Is able to work independently and able to take responsibility of the application support.
- Should be able to guide a team of 3-4 team members.
Participate in customer meetings for solution designing and justifying the best solution/approach
