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Role :- Service Desk engineer
Job Location :- PAN INDIA
Experience :- 3+ Yrs
JD :
Required Desktop Support Engineers at customer location site.
Good Command on written and spoken English is must
Provide technical support/services to users at customer premises
Conduct remote troubleshooting of computer problems
First level hardware support for end user
Troubleshooting desktop / laptop OS issues.
Installation / configuration of e-mail clients
Troubleshooting e-mail client related issues
Troubleshooting issues related to standard office software (MS Office Word, Xls, PowerPoint etc.) and internet client
Provide VIP support to the identified list of users
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