Job Family Summary
Missing Translation: eu_consumer_core.light_jobs.show.contact_detail_blockedResponsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.
Career Level Summary
- Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
- Solves complex problems
- Works independently, receives minimal guidance
- May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
- Acts as a resource for colleagues with less experience
- Level at which career may stabilize for many years or until retirement
Critical Competencies
- Systems Thinking: Takes a whole systems approach to analyze issues and implements holistic solutions by ensuring that linkages between structure, people, process and technology are made
- Idea Creation: Designs completely new solutions, methods and products, where nothing existed prior
Key Responsibilities
- Missing Translation: eu_consumer_core.light_jobs.show.contact_detail_blocked
- Missing Translation: eu_consumer_core.light_jobs.show.contact_detail_blocked
- Mentor and train lower level Rackers
- Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies are used effectively
- Solve engineering problems through the ownership of level appropriate customer requests and issues, seeing them through to resolution
- Design, schedule and coordinate maintenances
- Engineer and implement customized security solutions
- Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
- Collaborate and share knowledge with other Engineers and Administrators on the support floor
Person Specification
Knowledge
- Advanced knowledge of:
- Infrastructure, Automation (Preferred), NexGen Firewalls (For example: Cisco Firepower, Palo Alto etc), IPSEC and SSL VPN technologies, Profile Management (For example: MPF, DOS Protection)
- Networking concepts and devices [All OSI Layers], Load balancers (For example: F5, Citrix), HTTP Protocol, Secure Socket Layer (SSL), DNS, Content switching policies
- Additional modules from different vendors (For example: GTM, APM, AFM)
- Understanding of network packet analysis via tools such as wireshark and TCP dump.
- Developing knowledge in Networking, Windows administration, or Linux administration
- Understanding of how traffic flows through an environment, both hosting-based and cloud-based environments
- Advanced understanding of:
- Dynamic Routing Protocols (for example: BGP, OSPF)
- Security concepts, principles, and technologies
- Public cloud platforms
- Understanding of services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers
- Knowledgeable in the application of current and emerging network software and hardware technology and protocols
- Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Skills
- Passionate about technology and has a desire to constantly expand technical knowledge
- Detail-oriented in documenting information and able to own customer issues through resolution
- Able to handle multiple tasks and prioritize work under pressure
- Demonstrate sound problem-solving skills coupled with a desire to take on responsibility
- Excellent written and verbal communication skills (fluency in multiple languages is a plus)
Education
Required
- Bachelor's degree in Computer Science, Management Information Systems, or a related technical field
- At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required.
Certifications
- Required: CCNA/P
- Preferred: any combination of F5, Juniper, Palo Alto, Netscaler, or other relevant networking certifications
Experience
Required
- 5 - 7 years of experience in Network Security engineering and administration
Physical Demands
- Missing Translation: eu_consumer_core.light_jobs.show.contact_detail_blocked
- May require long periods sitting and viewing a computer monitor
- May require work on non-traditional shifts
- Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations
- A willingness to work weekends and/or holidays when required as the business dictates
Travel
- Occasional domestic travel, less than 10%
