Objective Of This Role: G+D’s IT Enterprise Operations Center (EOC) is the global delivery and support operations center for G+D groups’ global locations and subsidiaries. EOC manages the IT Infrastructure (Server /Datacenter, Collaboration and Messaging, Network LAN/ WAN / Wi-Fi and Firewall security) and Enterprise IT Applications (predominantly SAP portfolio) along with Mobile Applications Platforms. The center is also accountable for delivering high value and high visibility IT projects & programs across various IT domains.As a Monitoring Specialist, you will be desired to design, improve global monitoring landscape, for various OS and network monitoring, followed by applications, including Cloud Monitoring and Alerting, with focus on Windows Server.
Tasks & Responsibilities:
- Responsible for the global implementation monitoring infrastructure including system and network environment based on ICINGA tool
- Network planning on Sites connectivity for Satellite Installation
- Deployment of satellite globally
- Setup monitoring for server performance, availability and various other parameters as the requirements
- Handling Incident and Change requests and do Root Cause Analysis on Problem Tickets on ServiceNow or any other ticketing tools
- Creation of latest released agent installer to automate agent installation process
- Break/fix Agent Related issues
- Maintenance of own Icinga2 Infrastructure
- Troubleshoot on technical problems and ability to debug all connection related Issues.
Education & Trainings: Any Graduate
Technical know-how:
- Experience on Monitoring Tools (Icinga2/Nagios or any other tool)
- Experience in Technology such Networking, Windows, VMware and Alert Management
- Knowledge of SNMP especially version 3
- Experience on PowerShell and Python scripting
- Knowledge of IP, TCP, UDP, Firewalling (especially host based firewall)
- Good knowledge on installing, managing, and upgrading Windows-based systems and servers
- Solid experience with Windows Server Operating systems and basic understanding of Azure Cloud services (IAAS, PAAS, SAAS)
- Knowledge on matrix42 and various other automation/management tools
- ITIL Certification
- Windows Certification MSCA, MSCE, MCADA, MCAAA
- Github account with your work / scripts or contribution to open source projects is a strong plus
Soft Skills:
- Understanding of European tech culture
- Proactive and self driven
- Taking responsibility and proven record of improvements
- Good written and spoken English
Total Experience : 8-10 yearsRelevant Experience : 2yrs of those running Nagios/Icinga based monitoring sytems and 3yrs System Administration for Windows/ Networking
