Desktop Support Tech

Job Details

 

Exp : 4 Years
Location : Delhi / Gurgaon
Role : Desktop Support Tech

 

Job Description:-

 

•         Bachelor's degree from an accredited college or university required in Computer Science, MIS, Engineering, or equivalent computer related degree

•         A+ Certification and ITILv3 Foundation.
•         3+ years' experience supporting internal desktop systems software and hardware, application training, and overall incident ownership and management.
•         3+ years' experience working in support of desk side services with specific focus on supporting executive VP\VIP levels and their assistants.
•         Ability to effectively interface with business executives.
•         Experience around supporting Windows based Desktop/Laptop, Apple technologies – iPads, iPhones, MAC devices
•         Experienced with Active Directory, GPOs.
•         Solid understanding of TCP/IP, DHCP, DNS
•         Experience supporting all major Microsoft products including Windows 7/10, Lync/Skype for Business, Office 365, SharePoint, Exchange, , as well as other industry standard desktop applications and remote access solutions
•         Experience with ServiceNow fulfillment, management, reporting, and process workflow
•         Heavily client focused and excellent team worker

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DOB:-
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Passing Year & Percentage in Education (10th ,12th Graduation) –

 

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