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Exp : 4 Years
Location : Delhi / Gurgaon
Role : Desktop Support Tech
Job Description:-
• Bachelor's degree from an accredited college or university required in Computer Science, MIS, Engineering, or equivalent computer related degree
• A+ Certification and ITILv3 Foundation.
• 3+ years' experience supporting internal desktop systems software and hardware, application training, and overall incident ownership and management.
• 3+ years' experience working in support of desk side services with specific focus on supporting executive VP\VIP levels and their assistants.
• Ability to effectively interface with business executives.
• Experience around supporting Windows based Desktop/Laptop, Apple technologies – iPads, iPhones, MAC devices
• Experienced with Active Directory, GPOs.
• Solid understanding of TCP/IP, DHCP, DNS
• Experience supporting all major Microsoft products including Windows 7/10, Lync/Skype for Business, Office 365, SharePoint, Exchange, , as well as other industry standard desktop applications and remote access solutions
• Experience with ServiceNow fulfillment, management, reporting, and process workflow
• Heavily client focused and excellent team worker
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DOB:-
Any Gap in Education & Career -
Passing Year & Percentage in Education (10th ,12th Graduation) –
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