6-7 years or more relevant experience in IT services field & Remote Infrastructure management operations with experience in managing a technical support team as Supervisor roles -Shift Lead/Team Lead .
- Excellent interpersonal skills
- People management Skills
- Good oral/written communication skills
- Good person management skills
- Good team management skills(Ability to work in a team environment, which may be local, global, virtual, or multifunctional. Demonstrate good teamwork with peers)
- Business awareness
- Strong Customer Focus
- Should have Convincing skill
- Ability to work under pressure.
- Adaptability & responsiveness to department
- Excellent in driving the team, passionate of bringing new changes,practices to take the delivery/project to next level
