ESSENTIAL_SKILL CONTRACTOR_JC SR_BAND ServiceNow - SaaS 1968713 GROUP B2 ServiceNow - SaaS 1968707 GROUP B2 ServiceNow - SaaS 1968702 GROUP B2 ServiceNow - SaaS 1968716 GROUP B2 ServiceNow - SaaS 1968717 GROUP B2
Preferred Requirements - ServiceNow System Administrator Certification - Mandatory
- ServiceNow Implementation Specialist Certification
- ServiceNow Certified Application Developer - Mandatory
Primary Responsibilities include: - Develop, and maintain custom code for all ServiceNow modules
- Analyses user requirements and current procedures to design and develop new automated process workflows within the ServiceNow environment
- Gather requirements, design, develop, and maintain application integration with any third-party applications
- Works with internal process managers and ServiceNow administrators to implement and support all ServiceNow modules
- Provides technical leadership and advice to all areas of business unit Basic Requirements
- At least four (3) years of relevant ServiceNow development experience in an enterprise environment
- Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change)
- Responsible for Integrations with 3rd party tools, applications and systems
- Demonstrated knowledge of system design and development used within web service or message-based applications (e.g. REST/SOAP)
- Hands on experience on modules like ITSM, Service Portal and Scoped applications
- ServiceNow modules in support of SLA and reporting requirements
- Experience with Agile/SCRUM project management methodologies
- Strong knowledge of ServiceNow and good experience in doing customization in UI Pages / UI Macro / Jelly Scripting / JavaScript etc.
- Knowledge of Web Development frameworks like Angular JS / HTML 5 / JQuery / CSS
- Proven ability to work across multiple functional teams in the creation of an application development/support process
