Job Tittle: Subject Matter Expert-SCCM
Level: L3
Job Location: Vashi, Mumbai
Responsibilities:-
- Act as technical expert on Microsoft SCCM
- Design, implement, and manage enterprise SCCM environment
- Manage Windows OS deployments, application packaging & distribution and re-imaging on a worldwide scale
- Create, maintain and troubleshoot OS deployment task sequences, including MDT integrated with SCCM for Wizard based deployments
- Monitor and test application performance for potential bottlenecks, identify possible solutions
- Perform analysis and diagnosis of complex problems
- Prepare HLD & LLD , process and technical documentation
- Participate in Design, plan and implement SCCM solution
- Provide improvement opportunities and recommendations
- Perform tool evaluation and produce recommendations
- Work with Global IT support groups, OEMs, vendors, partners and service providers
- Provide training to operations team (L1/L2)
- Learn and keep up-to-date with the latest technology products
Skill Profile:-
- Strong knowledge of SCCM architecture & operations, OSD, Task Sequencing, Application Packaging
- in-depth knowledge of windows server operating systems (2012R2, 2016, and higher), desktop operating systems (Windows 10), driver deployment, support library, application dependency, Active Directory, Group Policies
- Excellent knowledge of Microsoft Deployment Toolkit (MDT), security policy, PXE boot, WINPE, Sysprep, Deployment Services, Assessment and Deployment Toolkit (ADK), Automated Installation Toolkit (AIK), and STIG compliance knowledge
- Should be able to create stable Windows OS baseline images (2012, 2012R2 Core, 2012R2 Full, 2012 Nano, 2016 Core, 2016 or higher), Windows 10, or higher
- Should be able to create deployment methods including network installation, PXE Boot, WDS, SCCM, MDT Share, DVD, and USB Devices
- Excellent knowledge on Windows OS and Active Directory
- Excellent in PowerShell scripting
- Ability to communicate in English effectively both verbally and in writing
- Proven ability to document technical information for training, technical operations run books, and knowledgebase
- Proven ability to create technical design documentation using MS Visio
- Strong analytical skills for solving technical issues, isolation of application / network performance / server / storage issues
- Proven ability to work cross functional with application, network, security and workplace teams
- Strong understanding of all current technologies and ability to ramp quickly on emerging technologies
- Proven ability to work on multi-vendor network, security, compute and virtualization technologies
Additional Information:-
- BE / B.tech. / B.Sc. in EXTC/ Computer Science / Information Technology
- MCSA/MCSE , MCTS - SCCM
- ITIL certification – would be an advantage
