Help Desk / Client Support Manager Drive--20th OCT'13

Primary Skills
 

1. Network LAN/WAN, Wireless, email, PC, Desktop Deployment- Tier 1 & 2 (Any mobile devices / Laptop/Desktop)
2. Excellent communications skills to handle US process.
3. Technical call center experience (highly preferred )

Secondary Skills
Application support like any (Cognos, sharepoint, Global Intranet, AVAYA, Cisco Softphones, any work follow management system (PS/JDE) Active Directory/ McAfee Encryption/ Network Shares/ Virus/Malware.