EUC Engg_Pune Location

EUC Engg-

• Identifying, diagnosing, and resolving the level one issues in computer hardware and software in midrange systems such as laptops and PCs
• Installing and up grading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end user systems
• Providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops
• Providing one on one assistance to the end user regarding the technical flaw, either by phone, mails, or in person
• Resolving network related issues like local area connection problem, network access, mails, internet, dial-ins, etc.
• Coordinating with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same
• Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc.
• Experience in managing operations team
• 5-8 years of experience in related fields and experience and exposure in telco domain
• Certification in virtual technology, cloud computing Services, Information in communication technology is an added value.

Job Loc- Pune
Yrs of Exp- 4-8Yrs