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Job Requirements of Engineer - Aftermarket Customer Service:
CANDIDATE REQUIREMENTS
Knowledge Skills & Abilities
Education & Experience
- 2+ years professional experience in customer service, order entry of industrial goods.
- Graduate in any stream.
- Good English language skills.
CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities
Do you meet the requirements for this job?
Engineer - Aftermarket Customer Service
TITLE: Engineer - Aftermarket Customer Service
BUSINESS: Customer Service
LOCATION: Thane, India
DIRECT REPORTING: Manager Customer Service Aftermarket SSC
DIRECT REPORTS: None
POSITION DETAILS
Position Summary
Order entry of pump and spare part orders
Principal Activities
- Processing of pump and spare part orders.
- Selection of the complete delivery package.
- Order entry, via the CRM into SAP system.
- Coordination with export control department in country of manufacturing.
- Coordination with internal and external interfaces.
- Clarification of technical and commercial issues.
- Follow-up of orders, dealing with warranty claims.
- Maintaining discounts for Norway & IMO AB as guided by manager.
- Managing IHM documents requests for pumps and spares for all divisions.
CANDIDATE REQUIREMENTS
Knowledge Skills & Abilities
Education & Experience
- 2+ years professional experience in customer service, order entry of industrial goods.
- Graduate in any stream.
- Good English language skills.
CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities
Recommended Skills
- Claim Processing
- Customer Service
- English
- Sap Applications
- Pumps
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Job ID: 16271/3813/18501
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